What is a Raving Fan?

Our Focus

“‘A Raving Fan’ is a customer who is so devoted to your products and services that they wouldn’t dream of taking their business elsewhere and will sing from the rooftops about just how good you are.”

— Ken Blanchard, author of Raving Fans

 

At Compass Solutions, we measure a Raving Fan as a client who will satisfy at least one of the three following metrics by the end of the project:

  • Wants to “give us”/negotiate additional work.
  • Refers us to other companies that are in need of our project management services.
  • Will enjoy providing a client testimonial of our project performance.

This is how we define “Raving Fan” and it’s why we exist. We invite you to become one.

How do we create Raving Fans?

RAVING FANS RAVING

“Jason Schlutt is always my first call when I am tasked with building out a site. I hired Jason to manage our San Francisco and Sunnyvale projects. Not only did he drive the project with a positive attitude, but they were able to blend the talents of many diverse team members. I highly recommend and appreciate his quality leadership skills.

— STEVE HIRAI Senior Director of Corporate Services, Cloudera

“Jason’s team has provided significant guidance to me and my corporate clients for many years by helping shape vital “work letter” lease language prior to execution. It is no secret that his construction knowlege and technical expertise makes a difference when transferring terms and conditions from paper to the actual construction site. When they help write the rules, you win.

— DOUGLAS HUBERT Executive Vice President, SABRE Real Estate Group

“Working with Jason Schlutt is refreshing. He has built a team of exceptional professionals who are able to control projects with calm and skill, and provide clear communication to vendors and team players allowing everyone to do their job effectively and successfully. Their integrity and experience is evident every step of the way.

— J.B. CAHOON Partner, South Bay Construction

“With over 30 years in the Facilities field, I’ve worked with many Project Managers, both contracted and internal. None have Jason’s depth, breadth or high level of integrity and ethics. I always look forward to future opportunities that will allow us to collaborate.”

— JOHN PARSONS Director of Global Facilities, 23andMe

“Jason Schlutt exceeded our expectations as a Development Manager. This was our first development in Silicon Valley and we needed a partner we could trust, someone that we knew would drive the process, watch our checkbook, and bring the best possible product out to market. He delivered and we’ve become Raving Fans of his services.”

ROB DEAN Principal, Harmony Capital

“Compass Solutions quickly became an integral part of our team — tackling day—to—day tasks and providing project leadership to Vormetric every step of the way. When the relocation process became challenging or even demanding, it was comforting to lean on them for their expertise, readiness, and leadership. Our only regret we have is not having them around for our previous moves.”

SUSAN LEONARD VP, Vormetric, A Thales Company